Terms & Condition

Terms Of Use 

“We try our best to safeguard our customer's Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.”

TYPES OF INFORMATION COLLECTED BY US

TEQUASIL is an Indian entity engaged in the business of supplying quality construction chemical products to worldwide customers (hereinafter referred to as 'Company'). The Company has a self processing lab for providing quick and hassle-free services to its customers. Apart from the business field, the Company keeps in mind the needs of the society. It actively conducts free eye-checkup camps for students, tribals, and illiterates.

The Company is India based and has its e-commerce portal (hereinafter referred to as 'Website') for its e-commerce activities. This Agreement for the Terms and Conditions of use of the Company's Website describes certain terms and conditions to access and use the Website of the Company by a visitor or a registered user and order products (hereinafter referred to as 'The Customer', 'he', 'him', 'himself', 'his').

INTERPRETATIONS

Herein

The words such as "herein", "hereinafter", "hereof" and "hereunder" refer to this Agreement as a whole and not merely to a subdivision in which such words appear unless the context otherwise requires.

Person

"Person" means any individual, corporation, partnership, firm, association, joint venture, joint stock company, trust or other entity, or any government or regulatory, administrative or political subdivision or agency, department or instrumentality thereof.

Headings

The division of this Agreement into Articles, Sections and other subdivisions and the insertion of headings are for convenience of reference only and shall not affect or be utilized in construing or interpreting this Agreement. All references in this Agreement to any "Section" are to the corresponding Section of this Agreement unless otherwise specified.

'He', 'Him', 'Himself', 'His'

The term 'he', 'him', 'himself', 'his' shall deem to include both the genders i.e. male and female.

ACCEPTANCE OF TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE THE CUSTOMER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THE COMPANY RESERVES THE RIGHT TO ALTER, AMEND AND MODIFY THESE TERMS AND CONDITIONS AT ITS SOLE DISCRETION. ALL SUCH AMENDMENTS AND MODIFICATIONS WILL BE DULY NOTIFIED ON THIS WEBSITE. IF THE CUSTOMER DOES NOT AGREE TO THE TERMS AND CONDITIONS WE REQUEST HIM NOT TO ACCESS THIS WEBSITE.

The Customer expressly agrees to be bound by this Agreement, irrespective of whether he is a registered member or a visitor, by using the information, tools, features and functionality located on this Website.

Customer's acceptance of this Agreement and utilization of Services implies that he expressly and implicitly represent to the Company that he is of legal contracting age or operating under parental supervision.

In the event that the customer is representing certain individual/s, company/ies, third parties or any entities, in any capacity, then, he expressly confirm that he has the valid authority and the right to do so for and on behalf of them.

The Customer expressly agrees and acknowledges that usage of the Website may be monitored, tracked and recorded. As such, he expressly consents to such monitoring, tracking and recording.

The Customer shall be responsible for being familiar with the current version of these Terms and Conditions posted on the Website during each session. By the continued accessing of this Website or the Services, the customer implicitly agrees to be bound by the revised terms and conditions. Any such revisions will be duly posted on this Website.

 

DESCRIPTION OF SERVICE AND PRODUCTS

  • The description of the merchandise can be found on the Site. We do our best effort to ensure that the goods that are supplied to the customer are identical to those on the Site, although there may be minor variations to the description and/or specification of the goods due to the changes made by the manufacturers.
  • Pictures and photographs of the goods on the site are for illustrative purposes only, and may not exactly match the goods since all computer monitors are not the same, the colors may look slightly different than what you actually receive.
  • We will not be held liable for any incorrect information given be the Customer. By placing order on www.tequasil.com the customer undertakes that all the information provided by him shall be true and confers to the terms of this agreement. Any wrong information provided by the customer would not accrue any right in his favour nor would any liability arise for the company. Please read the Return Policy of the Company for more clarifications.

 

CUSTOMER's OBLIGATION AND COVENATS TOWARDS THE PRODUCTS

It is hereby acknowledged and agreed by the customer that:

  • That any non-delivery or wrong delivery of the Products by the Company due to error in the information provided by him shall be billed to himself.
  • All information provided by him including his contact details, name and address, bank or credit card details are authentic and there is no misrepresentation or fraudulent act from his end.
  • That before placing an order he will check the Product description carefully. By placing an order for a Product he agrees to be bound by the conditions of sale included in the item's description.

 

ORDER FOR AND SUPPLY OF PRODUCTS

  • The customer will have to submit his Order for the purchase of the Product as detailed under the Website or can e-mail us at customercare@tequasil.com.
  • Once the order is submitted it an express intention to purchase the Product and the same may not be cancelled except as provided hereunder.
  • Based on the information provided by him and subject to the Company's verification of the same, the Orders will be accepted by the Company for processing.
  • All orders will be processed once the Company receives the payment for the Product.
  • All orders will be confirmed via e-mail.
  • The Company will use its best efforts to ensure that order placed by the customer is successfully processed subject to the availability of the Product/s. In the event the Product/s is sold out or unavailable, the Company will intimate the customer regarding the same and either refund his money or provide him with an opportunity to purchase a different Product of the same value.

 

INSPECTION OF GOODS

  • Upon delivery the customer is encouraged to inspect the goods carefully. If the goods are damaged or missing, please contact us, and refrain from using the goods.
  • Once the goods have been received by the customer any damage incurred is his sole responsibility.
  • The Company will not pay the Customer's cost for any return of goods.

 

RESALE POLICY

The Company provides its products to qualified consumers as described under Consumer Protection Act, 1986. Goods are sold on the condition precedent that they are not resold to the public.

 

PRIVITY IN CONTRACT

  • This contract is personal to the customer. He shall not transfer the contract to any other person.
  • We may transfer, assign or subcontract the contract or part of the contract to any third person or company.

 

PRICING AND PAYMENT

  • The prices for Product/s as described on the Website are provided in Indian Rupees (The customer may choose from the variety of currency options provided on the Website). The prices, products and services are subject to change at the Company's discretion.
  • All prices are exclusive of any tax that may be required to be remitted to tax authorities.
  • Prices mentioned on the site do not include delivery charges.
  • The Company will use its best efforts to ensure that the accuracy of the prices and price related information stated on the Website. The Company does not make any representation that the prices quoted on the Website will match the offers provided by stores.
  • In the event of any inadvertent mistake by the Company in quoting the price, the Company will notify the customer of the error before his payment is processed. The customer will then have the choice to either accept the correct price or to cancel his Order.
  • The Company accepts the following form of online payment via Credit Card, Debit Card, and Net Banking.
  • The customer agrees, understands, confirms and state that the card details provided by him to transact on the Website will be correct, accurate and is owned by him. In the event he uses the card belonging to any third party, then, he shall confirm that he has been authorized to or expressly permitted by such third party to use the card for making payments.
  • The Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.
  • In addition to all other remedies available under law and equity and as detailed under this Agreement, the Company reserves the right to recover the cost of Product/s, collection charges, attorney's charges etc., from an User using the Website fraudulently. Further, the Company reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

 

DELIVERY

  • The items will be delivered to the specified delivery address provided by the customer on the order form only after payment has been received.
  • The items will be delivered as fast as possible, though minor delays or set-backs may occur. The shipping date and time specified by us is only an estimate and is not guaranteed.
  • If for any reason at all (not due to the Company's fault) the customer do not accept delivery of any of the goods in accordance with this paragraph then the company may charge the customer an additional fee to cover any reasonable additional direct costs incurred by us as a result (including additional insurance, delivery, storage or similar charges).
  • Title and risk of loss for all Product/s ordered by the customer shall pass on to him upon the Company's shipment to the shipping carrier.

 

CANCELLATION

1. By Company

The Company reserves the right to cancel an order in case the order request is not acceptable to the Company. Upon such cancellation, the Company will determine the refund amount to the customer. Any such cancellation shall be at the sole discretion of the Company and the customer will have no right to contest the same. The reasons for cancellation could be due to non-availability of the Product/s, in accuracy in Product or pricing information or due to reasons of any fraud or wrong usage of payment mechanism adopted by him. Any cancellation will be intimated to the customer by the Company.

2. By Customer

a) Before dispatch of goods

In the event the customer desires to cancel any order before the dispatch of goods, then the company shall refund the full amount paid for such order after deducting  the amount needed for initial processing.

b) After dispatch of goods

In the event the customer desires to cancel any order after the dispatch of goods, then the company shall refund only a partial amount paid and no refund shall be paid on shipping charges.

The Company reserves the right to determine the refund amount to be paid to the customer. Please read the Return Policy of the Company for more clarifications.

 

COURIER/DELIVERY CHARGES

The entire amount stated under the website is exclusive of delivery charges. In case of cancellation of order by company or by the customer, the customer shall bear the delivery/courier charges except when the company itself is at fault. Please read the Return Policy of the Company for more clarifications.

 

LEGAL USES

Further, the Customer agrees and understands that their right to access and use the Services offered on this Website is personal to them and is not transferable to any other person or entity.

The customer is authorized to access and use the services only for legal and lawful purposes.

Customer access and use of this Website may be interrupted from time to time for any of the several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website or other actions that the Website, in its sole discretion, may elect to take. We at the Company utilize our best efforts to provide the Services without any interruptions or hindrance, however, we do not warrant that the function, operation, security or accessibility of the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. 

 

INTELLECTUAL PROPERTY

The customer acknowledges and agrees that this Website and any necessary software used in connection with the Website contains proprietary and confidential information that is protected by applicable intellectual property and other laws. It is further acknowledged and agreed that any content or software on this Website, including its "look and feel" (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material is protected by national and international laws relating to copyrights, trademarks, service marks, patents or other proprietary rights.

The customer may download or print a copy of information provided on this Website for their personal, internal and non-commercial use only. Any distribution, reprint or electronic reproduction of any content from this Website in whole or in part for any other purpose is expressly and explicitly prohibited without our prior written consent.

 

DISCLAIMER

The content and all services associated with this website or provided through the service are provided to the customer are on an "as-is" and "as available" basis. The company makes no representations or warranties of any kind, express or implied, as to the content or operation of this website or of the service. The customer expressly agrees that he shall make use of the service and purchase of the products at his sole risk.

 

NOTICES

All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given upon receipt if

  • (i) mailed by certified or registered mail, return receipt requested,
  • (ii) sent by express carrier, fee prepaid,
  • (iv)Delivered personally, addressed as follows or to such other address or addresses of which the respective party shall have notified the other.

 

FORCE MAJEURE

Notwithstanding anything to the contrary in this Agreement, a party hereto shall not be liable to the other party for any loss, injury, delay, damages or other injury suffered or incurred by such other party due to strikes, lockouts, riots, storms, fire, explosions, act of God, war whether declared or not, Government or police action or any other cause which is beyond the reasonable control of such party.

 

LITIGATION & ARBITRATION

The Company controls and operates this Website from its registered office in Pune, India, and makes no representation that these materials are appropriate or available for use in other locations. If the customer uses this Website from other locations, he shall be responsible for compliance with applicable local laws. This Agreement shall be treated as though it were executed and performed in Pune, India and shall be governed by and construed in accordance with the local domestic laws of India (without regard to conflict of law principles). All legal proceedings arising out of or in connection with this Agreement shall be brought solely in Pune, India. All disputes that may arise shall be resolved in accordance with rules specified under the Indian Arbitration and Conciliation Act, 1996 and venue for arbitration shall be Pune. The courts in Pune shall have the sole jurisdiction regarding the subject matter of this Agreement.

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